Semtech’s Solutions
The AirLink® Services Portfolio is comprised of AirLink® Complete to empower you with the tools to self-manage devices, AirLink® Premium with device management and robust reporting, and AirLink® Support packages for the MG90.
The tools and services in this portfolio help:
Deployment Scalability
- Eliminate manual, device-by-device configuration and deployment
- Configuration templates ensure each device is set up consistently, to your requirements, and new devices can easily be added
Reduced Cost
- Remote monitoring, management, and upgrading of your devices
- Proactive monitoring of all devices deployed in the field
Secure Solutions
- Keep devices operating at peak efficiency
- Access to wireless experts for faster troubleshooting and problem-solving
- Software updates are received automatically and deployed to all your devices with a single click
Master your network
- Gain valuable insights with real-time data, dashboards, and automated alerts
- Manage your entire fleet through a single platform
AirLink® Complete
Tools and support to self-manage devices
Maximize your hardware investment and ensure your applications operate at peak efficiency by subscribing to Sierra’s best-in-class AirLink® Management Service (ALMS) and technical support.
ALMS and Technical Support
- Interactively monitor the status, signal strength, and location of all AirLink® devices
- Direct access to Tier 1 technical support from Sierra Wireless
- Free firmware updates for the life of the device
- Free access to the Source for all technical documentation and software downloads
- Extended hardware warranty of up to 5 years
- Through a dedicated built-in LPWA cellular connectivity, ALMS out-of-band Management provides always-on access to ALMS for the XR80 only
AirLink® Premium
With device management and robust mobility reporting
Combining ALMS Out-of-Band Management with Semtech’s best-in-class AirLink® Management Services (ALMS), technical support, and advanced reporting. AirLink® Premium ensures your mission-critical infrastructure operates at peak efficiency and is always accessible.
ALMS, Technical Support, Advanced Mobility Reporting, and Extended Warranty
- All items included in AirLink® Complete noted above
- Compatible only with the XR90 router, this subscription service ensures your mission-critical infrastructure operates at peak efficiency
- Advanced Mobility Reporting delivers pre-defined reports providing lightweight AVL and fleet management capabilities
- The Advanced Replacement Program allows you to receive a loaner device while a malfunctioning device is under RMA to avoid downtime for your solution
- AirLink® Management Service (ALMS) accesses AirLink® Services, including a robust remote device management
AirLink® Support for the XR Series
Semtech delivers best-in-class AirLink® Support packages for XR90 and XR80 devices that provide a complete portfolio of extended service options to help organizations optimize the performance of their AirLink® devices, connected mobile assets, and mission-critical applications.
AirLink® Support is available for all AirLink® XR Series customers. Combining responsive customer support with cloud-based network management tools, extended hardware support, and ongoing enterprise network support, AirLink® Support is Semtech’s most comprehensive support offering.
Compatible Devices
All AirLink® routers are eligible for an AirLink® Services subscription, the list below is of active routers only.
AirLink® Pro Routers
Ultimate
For the most demanding applications, the Ultimate routers provide ultimate multi-network 5G and WiFi performance.
- XR90* | Learn More
- XR80* | Learn More
Performance
Specifically designed for use cases that demand superior cellular and WiFi performance, they securely connect multiple devices and demanding applications in both fixed and mobile setups.
- MP70* | Learn More
- XR60 | Learn More
Compact
Routers that feature an ultra-compact size and ultra-low power consumption, encapsulated in an ultra-rugged design.
- RV55* | Learn More
- RV50X | Learn More
AirLink® Essential Routers
For applications that do not require the ultra-ruggedness of AirLink® PRO routers, the Essential routers provide an effective balance of secure and reliable connectivity.
- LX40* | Learn More
- LX60 | Learn More
*FirstNet Ready Device. FirstNet and FirstNet Ready are registered trademarks and service marks of the First Responder Network Authority, an independent authority within the U.S. Department of Commerce.